Sales Representative - T240b

About the Role

We are seeking a full-time Bilingual Virtual Sales Assistant (English/Spanish) to support our sales operations by handling inbound inquiries, conducting follow-ups, and assisting with booking and scheduling. This role will interact with both English- and Spanish-speaking customers and is primarily sales-focused, with the opportunity to support light operational tasks as business needs evolve.

This position requires strong communication skills, consistency, and the ability to manage a high volume of customer interactions throughout the workday.

Key Responsibilities

• Respond to inbound sales inquiries via phone, email, and text in both English and Spanish

• Conduct outbound follow-ups with new and existing leads

• Qualify leads by gathering accurate move details (dates, locations, inventory, access notes, etc.)

• Assist with booking moves and scheduling estimates

• Maintain accurate and detailed CRM records

• Follow sales scripts, pricing guidelines, and internal workflows

• Ensure timely responses to prevent lead drop-off

Sales Expectations

• Maintain consistent availability during assigned full-time work hours

• Demonstrate strong follow-up discipline and time management

• Communicate clearly, professionally, and confidently with customers

• Handle objections and guide customers toward booking

• Meet performance expectations related to responsiveness and booking outcomes

Preferred Qualifications

• Fluent in English and Spanish (spoken and written)

• Previous experience in sales, inside sales, or customer service

• Experience with moving companies or home services is a strong plus

• Familiarity with CRM and scheduling tools

• Experience working remotely with U.S.-based customers

Skills & Attributes

• Strong verbal communication and phone presence

• Highly organized and detail-oriented

• Reliable internet connection and professional remote setup

• Self-motivated, coachable, and process-driven

• Customer-first mindset with strong accountability

Location & Work Setup

• Remote / Virtual

• Full-time position

• Candidates based in Mexico are preferred, but not required

• Must be available during U.S. business hours