Social Programme Coordinator & Operations Assistant

Apollo Social Programme Coordinator & Operations Assistant

Role Summary

We are seeking an energetic, outgoing, and highly organised Social Programme Coordinator & Operations Assistant to plan, deliver, and oversee a dynamic schedule of afternoon activities and excursions for our international students.

This dual-role position combines hands-on activity leadership with essential operational and administrative support. The successful candidate will bring creativity, strong organisational skills, and a passion for delivering exceptional student experiences.

The ideal candidate has a genuine enthusiasm for Ireland—its culture, history, and attractions—and is excited to share this with students from diverse international backgrounds.

Key ResponsibilitiesSocial Programme Delivery & Activity Leadership

• Plan and deliver a fun, engaging, and diverse programme of social activities and excursions.
• Lead groups to cultural attractions, museums, and key destinations across Ireland.
• Provide informative and engaging commentary during activities and visits.
• Use Apollo’s programme framework while introducing new and creative activity ideas.
• Capture high-quality photo and video content during activities.
• Share content with the marketing team and post updates on social media in line with brand guidelines.

Student Engagement & Experience

• Create a welcoming and inclusive environment that encourages student participation.
• Engage students in conversation to build confidence and support English language practice.
• Promote weekly activities and drive bookings via the Apollo Student App.
• Address student concerns and resolve issues professionally, escalating where necessary.
• Work collaboratively with colleagues to enhance the overall student experience.

Operations & Administrative Support

• Manage bookings, attendance, and logistical coordination for all activities and excursions.
• Organise payments related to programme activities in line with Apollo procedures.
• Prepare and distribute weekly schedules, announcements, and internal communications.
• Support operational tasks including:
• Coordinating agency visits and school tours
• Assisting with emergency support phone cover (rota basis)
• Supporting summer arrivals (2 Sundays in July/August)
• Carry out general administrative and operational duties as required.

Team Collaboration

• Work closely with the Student Experience and Operations teams to ensure smooth programme delivery.
• Assist in scheduling, coordinating meeting points, and organising transport logistics.

Safety & Welfare

• Ensure the safety and wellbeing of students at all times during activities.
• Follow all Apollo safeguarding, welfare, and emergency procedures.
• Report any concerns promptly and professionally to relevant staff members.

Role Details

• Start Date: Monday, 27th of July
• Hours: Monday to Friday, 8:30 - 17:15, plus 2 Saturdays per month (Saturday hours vary depending on excursion destinations)
• Onboarding & Training: Paid training sessions provided.

Candidate Profile

• Experience in customer service, tourism, education, or events
• Strong organisational and communication skills
• Confident leading groups
• Social media/content creation skills (desirable)
• Use Microsoft Office tools (Word, Excel, Outlook, PowerPoint) to support administrative tasks, communications, and reporting.

Pay: €30,000.00-€33,000.00 per year

Ability to commute/relocate:

• Dublin, County Dublin: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

• Ireland (required)

Work Location: In person