Technical Project Manager

Are you tired and feel like you're just a number at your current job?

Do you want to come work for a company where your opinion matters and your voice is heard?

Come join our team!

We are looking for a full-time highly motivated and personable Technical Project Manager to join our team!

This is a full-time position with opportunity for bonuses. You will qualify for health and dental insurance, life insurance, vacation, holiday pay, 401k with company match. This is a work in the office position based in Rochester, NY and you must have the ability to work in the US.

An MSP Technical Project Manager is the high-stakes conductor of a multi-client orchestra. Unlike internal PMs who focus on a single environment, you will navigate a diverse landscape of hardware deployments, cloud migrations, and network overhauls across dozens of unique business infrastructures. You are the primary bridge between client stakeholders and engineering teams, responsible for transforming technical requirements into profitable, high-velocity project plans.

This role demands a rare blend of logistical mastery and technical intuition; you will oversee the entire project lifecycle while ensuring every milestone aligns with both the client’s budget and our internal standards of excellence. Success in this position requires the discipline to follow rigorous process frameworks and the agility to solve complex bottlenecks in a fast-paced, billable-hours environment.

• Wants a company that truly CARES about its customers and employees.
• Is extremely detail-oriented and appreciates people who take an organized, systematic approach to achieving success.
• Likes to work in a company where your input, contributions and ideas will directly impact the company’s growth and success.
• Is a quick, self-motivated learner who wants to work for a company that will invest in your education and training.
• Enjoys having conversations with (and helping) small to medium business owners.
• Loves building relationships with people and providing a true “Wow” experience.

The MSP (Managed Service Provider) industry is expected to grow 70% in the next three years. If you are seeking personal and professional development and wanting to make a difference, please pay us a visit at www.cetechno.com.

CETech voted #1 Best Outsourced IT company by the RBJ 2020, 2021, 2022, 2023, 2024, 2025
CETech voted #1 Best Cybersecurity company by the RBJ 2020, 2021, 2022, 2023, 2024, 2025

Come join us! We are local IT Managed Service Provider seeking the newest addition to our team.

We grow minimally 20% a year. We train our employees. We do IT right and we have fun doing it!

Want to know more? check us out at http://www.cetechno.com

Technical Expertise & Domain Knowledge

• MSP Ecosystem Fluency: Deep understanding of the MSP service model, including RMM (Remote Monitoring & Management) and PSA (Professional Services Automation) tools.
• Infrastructure Breadth: Foundational knowledge of cloud migrations (Azure/AWS/M365), network stack refreshes (firewalls, switches, APs), and virtualization (VMware/Hyper-V).
• Procurement Mastery: Experience managing the full hardware/software lifecycle, from generating Quotes/SOWs to tracking logistics and vendor lead times.
• Security-First Mindset: Ability to integrate cybersecurity frameworks (NIST, CIS, SOC2) into project delivery to ensure client environments remain compliant and secure.

Project Management & Operations

• Strategic Planning: Minimum 6+ years of experience managing the full Project Management Lifecycle (PMLC), specifically focused on infrastructure deployments and system integrations.
• Tool Proficiency: Advanced skills in PM software (e.g., Jira, Asana, MS Project, or Monday.com) and the ability to build automated workflows within those tools.
• Resource Orchestration: Expert at "puzzling" together technician schedules, balancing billable hours, and preventing engineer burnout.
• Change Management: Ability to lead clients through the "dip" in productivity that often accompanies new technology rollouts.

• The "Translator" Ability: Exceptional communication skills with a proven track record of distilling complex technical jargon into "business value" for C-suite stakeholders.
• Conflict Resolution: Strong negotiation skills for handling "scope creep" and managing difficult conversations regarding budget overages or project delays.
• Proactive Ownership: A "stop-the-buck-here" attitude; the ability to identify bottlenecks before they become "red" projects.
• Adaptability: Comfortable shifting gears in a high-velocity environment where client priorities can change in a single afternoon