Travel Planning Assistant

E ngā iwi, e ngā karangatanga huri noa i te motu, tēnei te mihi atu ki a koutou katoa. He īnoi tēnei ki a koe. Tono mai ki tētahi tūnga ki te Kaunihera o Ōtautahi

We currently have casual employment opportunities in our team and we're after enthusiastic people who are bursting with energy to help deliver our Good-to-Go travel planning programme.

About the team | Ko te rōpū nei

Partnering with Councils and stakeholders across Greater Christchurch, we run various workplace, schools and community engagements across the year to help people with their travel choices around the city. As a team, we value people who share our vision of a well-connected and accessible city promoting active and public transport.

About the role | Ko te mahi nei

As a Travel Planning Assistant you will be providing advice to audiences on travel choices for their commuting. The goal is to increase the use of active, public and shared modes of transport. You will be:

• Providing personalised travel advice to members of the community
• Responding to questions regarding transport modes and related local infrastructure
• Assisting and supporting the collection of data for key customer groups
• Completing other tasks to support Community Travel Advisors, such as set up for engagements, administrative tasks (including some phone calls), and GIS work for those with experience in this area.

About you | Ko Koe Tēnei

You are positive, energetic, and excited to be a part of a team that works with our community. You must have excellent customer service, relationship building and communication skills. You will need to have honesty, integrity and a high level of maturity, with the ability to work unsupervised. You will also have:

• Proven experience in advising, teaching or behaviour change activity in a face-to-face setting
• Significant knowledge and experience with the local transport network -particularly cycling, walking and public transport
• Understanding and ability to work within a corporate environment
• Ability to think on your feet to provide constructive advice and encouragement while engaging with people
• A positive attitude. Reliable with excellent teamwork and time management skills
• Flexibility to work different hours over the week

What's in it for you? He aha ngā hua ki a koe?

Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents. You will also benefit from:

• Access to training programmes, workshops, and development opportunities

• Collaboration - exposure to wider areas of the organisation

• Benefits - a variety of benefits for Council staff from health schemes to retail discounts.

Additional Information | Ko ētahi atu kōrero:

At the Christchurch City Council, we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with the job description, we encourage you to apply anyways.

We understand that recruitment processes can be challenging. If you require any support or adjustments to help you put your best foot forward, please reach out to us at jobs@ccc.govt.nz

• Position - Casual
• Salary - The hourly rate for this position goes from $35.77 per hour to $39.74 per hour. Starting rates will be based on knowledge, skills and experience the successful candidate brings to the role, and relativities both within the immediate team and in the broader organisation for the same or similar roles.
• Closing Date -03/05/26 - 11:55pm
• Interview Dates: There will be an assessment centre (group interview) for this role on Monday 18th May 9:30am. We are unable to offer alternative dates for interviews.
• Training Dates: Successful applicants will be required to attend training on Monday 15th June and Thursday 18th June.

Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close the job ad before the advertised closing date.