Campus Graduate –Global Merchant & Network Services 2024 Analytics Summer Internship

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant & Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally. This is an exciting time for GMNS. We are rapidly growing global acceptance of our cards, driving greater usage of our network, bringing to bear our modern capabilities to gather broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:

• More than 80 million global locations accept American Express payment products.
• We operate in 198 countries and territories.
• We have 135+ million cards in force, that perform 12 billion transactions per year and contribute more than $1.5 trillion in network volume.
• We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf.

This internship experience will offer you the opportunity to be part of an innovative and hard-working team focused on making American Express an indispensable payments partner to our merchants, delivering differentiated products and services and driving revenue growth for both merchants and American Express.

Role Specific Info

What type of work can you expect to do in Strategy at American Express?

The specific job responsibilities will depend on the team you are selected for a summer internship. Broadly, the role may entail some of the below listed responsibilities:

• Partner closely with our Merchant sales and relationship teams to provide insights which inform product development and marketing investment decisions as well as actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance.
• Collaborate extensively with colleagues to craft and implement strategies based on statistical, financial, and economic analysis.
• Provide analytical support to enable billing, revenue growth, profitability, and customer experience through diverse projects.
• Integrate new data sources and capabilities to drive key business decisions.

Skills/Experience

• Passion for improving end-to-end customer experience, innovation, and customer-first thinking.
• Strong curiosity about the payments space and an ability to collaborate with technology, products, and sales partners.
• An independent problem solver who’s organized, has great attention to detail, and can effectively prioritize while still taking into account the big picture.
• Strong analytical and decision-making skills – must have the ability to compile, analyze, research, and make linkages across sophisticated issues.
• Demonstrated ability to work effectively and collaboratively in high pressure situations and handle multiple priority assignments simultaneously – must be a self-starter
• Excellent written and verbal skills, with the ability to effectively communicate at all levels
• Willingness to learn and master new systems
• Knowledge of MS Office applications required
• Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus

Requirements/Qualifications

• Currently enrolled in a full-time Graduate degree program
• Students must have a graduation date between December 2024 and June 2025

Salary Range: $38.45 to $87.00 hourly + sign-on bonus

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.