Campus Graduate –Global Merchant & Network Services 2024 Business Development Summer Internship

Job Description

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

The American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant & Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally. This is an exciting time for GMNS. We are growing global acceptance of our cards, driving greater usage of our network, demonstrating our modern capabilities to assemble broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:

• More than 80 million global locations accept American Express payment products.
• We operate in 198 countries and territories.
• We have 135+ million cards in force, that perform 12 billion transactions per year and contribute more than $1.5 trillion in network volume.
• We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf.

This internship experience will offer you the opportunity to be part of an innovative and hard-working team focused on making American Express an indispensable payments partner to our merchants, delivering differentiated products and services and driving revenue growth for both merchants and American Express.

Role Specific Info

The GMNS organization builds and maintains relationship with millions of merchants around the world that choose to accept American Express cards as well as maintaining relationships with merchant acquirers, aggregators and processors to run aspects of our merchant services business. GMNS also operates a payments network through which we establish and maintain relationships with third party banks and other institutions across the globe, licensing the American Express brand and extending the reach of our global network.

As a Business Development intern in the GMNS organization, you will be working on exciting partner/customer facing projects aligned to the company’s strategic goals. Our Business Development interns will have the opportunity to contribute to pivotal initiatives while being part of our award-winning culture and network across our diverse business units and regions.

What type of work can you expect to do in Business Development at American Express?

• Develop a comprehensive understanding of the merchant & network business and its needs.
• Conduct research on the external/competitive landscape as well as data analysis to help American Express improve performance and drive growth.
• Use innovative ways to prospect for new customers and improve the customer experience.
• Help manage external partnerships to drive new opportunities and expand the business.
• Develop relationships with a variety of internal and external stakeholders.
• Contribute to the design and execution of central initiatives and develop/implement tests to measure efficiency.
• Help build executive presentations on strategic topics to be shared with senior management and/or partners.

Skills/Experience:

• Strong analytical skills
• Strong customer focus
• Project management skills
• Strong communication and presentation skills
• Strategic approach
• Ability to work independently as well as part of a team
• Ability to problem solve and use data to drive insights
• Demonstrated strategic thought leadership to get results
• A track record of results and desire for continuous learning/improvement
• Ability to multi-task and effectively manage time to deliver timely outputs

Requirements/Qualifications

• Currently enrolled in full-time graduate degree program
• Students must have a graduation date between December 2024 and June 2025

Salary Range: $38.45 to $87.00 hourly + sign-on bonus

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries

• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex

• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

• Free and confidential counseling support through our Healthy Minds program

• Career development and training opportunities

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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