Sales Intern, Global Sales(South Africa, Sub-Saharan Africa & West Africa) - Fixed Term Contract

Job Description

Additional Information The position will be based in the Johannesburg Offices
Job Number 23103489
Job Category Sales & Marketing
Location MI Regional Office Cape Town, Arthur's Road, Western Cape, South Africa, South Africa VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

The Sales Intern, Global Sales supports in day-to-day activities across all brands within Marriott International. The Sales Intern, Global Sales supports the team with pre-planning and logistics associated with the different phases of events, including tradeshows, roadshows, and any customer elated events.

• Perform general office duties to support Global Sales.
• Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information in Empower which involves sales activities and trends.
• The position will be based in the Johannesburg Global Sales Offices (GSO)

CANDIDATE PROFILE - Education and Experience

• High School diploma or equivalent required
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel or Restaurant Management required
• Fluent English required (written and spoken) and any additional languages beneficial, although not essential

JOB SPECIFIC TASKS

DUTIES

• Assist with arrangements for client events and tradeshows and client follow-ups.
• Support all reasonable projects that are assigned
• Assist in coordinating travel opportunities including Tradeshows, industry roadshows, sales appointments, familiarization trips
• Represent Marriott International in the assigned region
• Develop and maintain respectful working relationship at all levels of the organization.
• Brief Knowledge of accounts by markets
• Support efforts to identify Development Accounts
• Manage special projects when applicable
• Develop and demonstrate understanding and knowledge of key hotels and destinations
• Prepare presentation for special sales activities and events.
• Assist with incoming phone calls / schedules and meeting setups
• Handle internal and external guest opportunities by following instant pacification procedures ensuring guest satisfaction
• Ensure paperwork is processed to clients, other departments, etc., with a timely manner.
• Complete all assigned paperwork within a timely manner
• Produce quarterly production reports per manager
• Maintain updated list of key contacts and each Marriott International property worldwide
• Organize all correspondence per account and lead and set up tasks for relevant follow up

COMPETENCIES

Adaptability

• Advocates and demonstrates continuous improvement by adjusting to new ways as conditions and priorities change which may include learning new skills
• Takes initiative by being a part of the solution and assisting in the resolution of issues/problems resulting from change
• Able to work with different levels of management and management styles as needed in position

Communication

• Keeps work group informed, speaks and writes clearly and concisely
• Actively listens to other recommendations while seeking clarification and offering alternatives as appropriate
• Communicates in a timely, proactive manner, receives directions and feedback well
• Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

• Job Related Business Focus

• Actions support key business values of customer service, associate satisfaction, and financial success
• Demonstrates pleasant, helpful and accurate service to internal and external customers
• Respects fellow associates
• Efficiently purchases and utilizes resources to produce quality products

Planning & Organizing

• Sets priorities and establishes a realistic action plan while anticipating potential issues impacting the plan
• Develops and follows procedures for ensuring quality, is detail-oriented, maximizes resources, meets deadlines, and follows through on assignments

Problem Solving

• Directs problems to higher level or applicable department for resolution

Teamwork

• Works well in a team environment
• Acts as a liaison with other resources/departments as appropriate
• Collaborates and builds trust among others, treats people fairly, equally and respectfully.
• Support all co-workers and treat them with dignity and respect.
• Develop and maintain positive and productive working relationships with other employees and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.

Technical Expertise

• Demonstrates requisite technical expertise as defined by the position.

Work Habits

• Demonstrates commitment and reliability in getting the job done efficiently, timely, professionally and accurately
• Balances multiple projects simultaneously and maintains the personal, technical and professional skills needed to perform job duties
• Consistently strives to improve these skills and represents staff and division positively

SKILLS AND KNOWLEDGE

• Highly motivated, ability to prioritize and organize work projects from across the MEA region
• Good written and verbal communication skills
• To work towards focused goals
• A strong team player
• Works well under pressure and offers flexibility when last minute projects are required
• Excellent communication skills (verbal, listening, writing)
• Good IT knowledge- ability to use standard software applications including Excel
• Ability to manage electronic real time communication channels
• Sales and customer service oriented
• Strong organizational skills
• Languages are an advantage but not essential
• Ability to ensure security and confidentiality of customer and company information
• Maintain complete knowledge of and comply with all GSO policies and procedures

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.