Dental Receptionist, Must Have Experience

Job Summary

DO NOT CALL OFFICE

We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative tasks. This role requires excellent communication skills, familiarity with dental software systems, and a strong understanding of medical and dental terminology. The Dental Receptionist plays a vital role in ensuring smooth office operations and providing exceptional patient service.

Duties

• Greet patients warmly and assist them with check-in and check-out procedures
• Schedule, confirm, reschedule, and cancel appointments using Dentrix or similar dental software
• Manage multi-line phone systems to answer inquiries and direct calls appropriately
• Verify patient insurance information and update electronic medical records accurately
• Collect payments, co-pays, and process billing transactions efficiently
• Maintain organized patient records in electronic medical records systems
• Prepare treatment rooms and ensure all necessary documentation is completed prior to appointments
• Assist with administrative tasks such as filing, faxing, and correspondence
• Coordinate with dental staff to ensure smooth daily operations
• Uphold confidentiality of patient information in compliance with HIPAA regulations

Requirements

• Prior experience as a Dental Receptionist or in a dental or medical office setting preferred
• Proficiency with dental practice management software such as Dentrix and Epic is highly desirable
• Strong knowledge of medical terminology related to dentistry and healthcare
• Experience working with electronic medical records (EMR) systems
• Excellent organizational skills with attention to detail
• Ability to handle multi-line phone systems efficiently and professionally
• Office experience in a fast-paced environment preferred
• Strong communication skills, both verbal and written
• Ability to work well under pressure while maintaining a friendly demeanor
• Prior administrative experience in a healthcare setting is advantageous

Pay: $18.77-$32.45 per hour

Benefits:

• Dental care

Work Location: In person