Front Desk Agent

The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel guests by closely networking with other departments to meet and exceed guest needs.

Duties:

• Check hotel guests in and out.

• Maintain a bank and perform cashiering duties.

• Work well with supporting departments (Reservations, Bell desk, Housekeeping, Information Desk, Concierge).

• Maximize revenue with suite upgrades and rate integrity.

• Maintain a clean, presentable, and welcoming workspace.

Qualifications:

• Must be at least 18 years of age.

• High school diploma or equivalent.

• Front Desk and customer service experience preferred.