Manager, Agency Training Support And Services

Vous êtes unique, comme le sont votre parcours, votre expérience et votre façon de voir les choses. Ici, on vous encourage et on vous motive à donner le meilleur de vous-même, et on vous donne les moyens de le faire. Vous travaillerez avec des collègues dynamiques – experts dans leur domaine – qui sont impatients de partager leurs connaissances avec vous. Vous aurez des gestionnaires inspirants qui vous aideront à développer votre potentiel et à atteindre de nouveaux sommets. Chaque jour, vous aurez de nouvelles occasions de rendre la vie de nos Clients plus radieuse – ils sont au cœur de tout ce que nous faisons. Découvrez comment vous pouvez faire une différence dans la vie des gens, des familles, des collectivités – ici et partout dans le monde.

De scription de poste :

The position is responsible for managing Digital Training, Learning Engagement Support and Training Analytics Support of the Agency Distribution Channel. Able to work with different stakeholders to launch and maintain new digital tools and applications available in the market, organize learning events to support company/sales goals and provide data analysis report valuable to the stakeholders.

Job description (heading) / Description du poste (titre)

• Leads the team in the overall function to support Agency Learning & Development and Distribution Team related to digital training tools, events and assemblies, data analysis, and administrative and logistics.
• Responsible for handling the Digital Learning Academy, digital tools/applications, and non-conventional training interventions to support all agency segments. Research on various tools and software for stakeholder’s ease of doing business.
• Supervises the generation of high-level reports and provide recommendations based on agreed metrics, scorecards, standards and procedures.
Leads the team in planning, organizing, and implementing learning events.

Preferred skills (heading) / Compétences particulières (titr e )

• Organizational skills and attention to detail
• Communication and interpersonal skills
• Time-management skills and the ability to work under pressure
• Proficient in the use of Microsoft Office
• Outstanding communication and negotiation ability
• Problem-solving skills and diplomacy
• Ability to manage budgets
• Flexible, target-driven, proactive approach
• Self-motivation and enthusiasm
• Team player with leadership skills
• Project management experience
• High level of critical-thinking, creativity, and innovation.

Qualifications (heading) / Compétences (titre)

• Bachelor's degree in Management, Marketing, or any related field.
• Strong analytical skills for interpreting learning data and making data-driven recommendation.
• Excellent in project management and leadership skills.
• At least (5) years work experience in a similar or related position. Otherwise, at least (5) years related work experience in an educational, school.
• Formal training and actual work experience in project management is an advantage.
• Knowledge and experience in multimedia production is an advantage

Catégorie d'emploi :

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