Regional Manager

Job Summary: The Regional Manager will manage an assigned portfolio of residential properties. They are a business leader responsible for developing and managing individual site business plans as well as a business manager who mentors, supervises, and develops the site staff. They are ultimately responsible for the success of their portfolio.

Supervisory Responsibilities:

• Hires and trains qualified candidates for entry-level roles at assigned property.
• Oversees the day-to-day workflow of their assigned property.

Duties/Responsibilities:

• Maintaining occupancy and collections as near 100% as possible.
• Maintain loss due to vacancy as low as possible by preparing vacant units quickly, efficiently, cost effectively, and keeping the applicant pipeline filled with qualified applicants who are ready to begin a lease.
• By frequent inspections and prompt follow up, maintain the physical condition of the property exteriors, including buildings and grounds, and interiors, including the dwelling units, in a safe, sanitary condition, in good repair, and desirable curb appeal.
• Screen applicants carefully and thoroughly for desirable residents.
• Maintain positive resident relations with professionalism and a caring attitude, while enforcing house rules and lease terms completely, consistently, fairly and uniformly, and taking quick action to correct or remove tenants who display undesirable behavior, fail to pay in full on time, damage property, or disturb others.
• Maintain all records and reports in a near, complete, secure, accurate and timely manner, per the Company policy and procedures.
• Effective utilization of personnel and material resources toward maintaining the objectives of the property owner and the Company for assigned property and others within their portfolio.
• Maintains and develops positive relationships with existing and prospective residents, vendors, employees, the public, and all others, demonstrating excellent customer service and setting an example for other staff.
• Maintain compliance with all applicable HUD, housing tax credit, public housing, statues, regulations regarding fair housing, equal opportunity employment, reasonable accommodations, fair credit reporting, and other statues and regulations.
• Control expenses with price comparisons, negotiating, close monitoring of inventory and uses, avoiding waste, and working efficiently and effectively.
• Communicates with Regional Manager and Home Office staff as needed.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent leadership and management skills.
• Extensive knowledge of sales and customer service.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Ability to prioritize tasks, delegating when appropriate.
• Proficient with Microsoft Office Suite, OneSite, and other related software.
• Ability to travel up to 80% of the time with occasional overnight stays.

Education and Experience:

• At least one year of experience in property management, or equivalent experience preferred.
• Certified Occupancy Specialist designation is preferred for affordable housing properties.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 25 pounds at times.

Benefits:

• Insurance benefits available immediately
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) with company match
• Annual bonus and raise based on performance
• Paid time off (PTO)
• Work-life balance
• Career advancement