Retail Operations Supervisor

ABOUT US:

Konvy, Thailand's largest vertical beauty conglomerate, is expanding its success in the Philippines. We are seeking a Retail Operations Supervisor to join our pioneer team. In this role, you will oversee daily store operations, including opening and closing procedures, cashiering, inventory management, and monitoring sales performance.

DUTIES AND RESPONSIBILITIES:

• Organize and assign daily work schedules to store staff, ensuring adequate shift coverage and efficient task delegation.

• Lead day-to-day store operations, including opening and closing procedures, cashiering, and addressing customer concerns.

• Monitor daily and weekly store sales performance; support sales targets by motivating the team and assisting in upselling or in-store promotions.

• Oversee inventory levels; monitor fast- and slow-moving items, and coordinate timely

replenishment to avoid stockouts or overstocking.

• Conduct regular stock checks and ensure accuracy in inventory records, tagging, and product displays.

QUALIFICATIONS:

Must-Haves:

• Education: Bachelor’s degree in business or any related discipline.

• At least 3 years of supervisory experience in retail store operations, preferably in FMCG, beauty,

or wellness sectors.

• Knowledgeable in visual merchandising, proper product display standards, accurate stock

receiving and transfer documentation, as well as basic cash handling and end-of-day

reconciliation procedures.

• Technical Proficiency: Advanced skills in Microsoft Excel and Google Workspace for data

analysis, spreadsheet management, and report generation.

Nice-to-Haves:

• Experience in store setup and layout planning

• Previous experience conducting staff training and onboarding

WHY JOIN US:

• Be a part of Thailand's largest vertical beauty conglomerate expanding to the Philippines.

• Join as a pioneer member with growth opportunities.

• Enjoy hybrid, flexishift, HMO, and 30 leave credits annually.

Job Type: Full-time

Pay: Php35,000.00 - Php45,000.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Flexible schedule
• Health insurance
• Life insurance
• Pay raise
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus

Work Location: Hybrid remote in Taguig