Sales Manager - Serviced Apartments/ Residences (175636)

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a motivated and dynamic Sales Manager to join our Serviced Apartments & Residences team. This role is pivotal in driving personal leases and managing both local and international corporate accounts with individual and group travel potential.

You will support the Director of Sales in executing sales strategies, maximizing revenue opportunities, and strengthening our market presence. If you have a strong passion for sales, excellent relationship-building skills, and thrive in a fast-paced hospitality environment, we want to meet you.

Key Responsibilities
Manage key accounts across various revenue-contributing market segments.
Develop and execute business development strategies for sustainable revenue growth.
Maximize upselling opportunities.
Coordinate with Regional and Centre of Excellence Sales Offices to optimize revenue.
Conduct site inspections and handle familiarization groups from inquiry to execution.
Maintain high visibility for the Apartments & Residences across major market segments.
Analyze market trends and propose proactive strategies to respond to economic, political, or competitive shifts.
Participate in forecasting activities to support accurate revenue planning.
Recommend room rate structures including wholesale, long-stay, and group rates.
Prepare proposals, contracts, tenancy agreements, and handle end-to-end reservation processes.
Manage pipeline accounts, follow up on leads, and maintain a potential client database.
Build strong working relationships with all departments to support sales initiatives.

Requirements
Diploma in Hospitality/ Sales or related disciplines.
At least two years of experience in the hospitality industry.
Ability to work under pressure and meet tight deadlines.
Strong administrative and multitasking skills.

Find your Shangri-La at Shangri-La.