Customer Experience Intern

Job Description

• Serve as the primary point of contact for customer inquiries via phone, email, and chat
• Provide timely and accurate information to customers regarding ongoing status of the active leads
• Resolve customer complaints and issues in a professional and efficient manner
• Collaborate with other departments, including operations and sales, to ensure customer satisfaction
• Maintain accurate records of customer interactions and transactions

Requirements to apply

• Bachelor's degree
• Strong written and verbal communication skills.
• Proficiency in social media platforms and management tools.
• Self-motivated and able to work independently, as well as part of a team.
• Ability to multitask and meet deadlines in a fast-paced environment.

Skills

Communication

Teamwork

Positive attitude

Business Development