General Administrator

Belmont Health & Wealth

Belmont Health & Wealth is a comprehensive health and wealth resource firm that emphasizes the intrinsic connection between well-being and financial stability.

Recognizing that healthy individuals are more productive, optimistic, and resilient, our company offers tailored solutions encompassing Group Employee Benefits, Group Retirement Plans, Third Party Administration, and Wellness Strategies.

Operating as a Third Party Administrator, we provide clients with flexibility by collaborating with multiple insurance carriers, ensuring customized plans that meet specific needs.

With a salaried staff and a commitment to prioritizing clients' interests, Belmont delivers personalized service without promoting unnecessary products. Our holistic approach aims to help clients balance life at work, home, and in between

Belmont is actively seeking a General Administrator to join our dedicated team.

Job Title: General Administrator Location: Belmont Health and Wealth

Job Summary:

Belmont Health and Wealth is seeking a detail-oriented and organized General Administrator to join our team. This role is essential in providing administrative support, ensuring efficient office operations, and delivering excellent customer service to our members.

Key Responsibilities:

• Open and distribute incoming mail
• Answer phone calls and direct inquiries as needed
• Operate basic office equipment, including copier, printer, and mail machine
• Assist with general member inquiries, including eligibility and dollar bank balances
• Provide customer service support for claims assistance, including declined or escalated claims
• Process claims payments for members
• Prepare and mail communications, including monthly letters, notifications, and student status updates
• Assemble and distribute employee packages for new members
• Upload claims to the claims server

Assist walk-in clients with form completion, including:

• LTD forms
• Death benefit forms
• Health claim forms
• Enrollment forms

Ideal Candidate:

• Proficient in Microsoft Office Suite, including Excel, Word, and Outlook
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment
• Strong attention to detail and accuracy
• Excellent verbal and written communication skills
• Excellent organization skills
• Capable of working independently as well as collaboratively across different levels of the organization

If you are a highly organized professional with a passion for customer service and administrative excellence, we encourage you to apply for this exciting opportunity. Please send your resume and cover letter to srandall@gobelmont.ca.

Shelley Randall

Administration Manager

Benefit from our experience | www.jdbgroup.ca

Job Type: Full-time

Experience:

• Customer Service: 5 years (preferred)

Work Location: In person