Operations Support Coordinator

Based in Rotorua | Supporting Kinleith, Kawerau & Rotorua

Be the go-to problem solver that keeps our operations running smoothly.

We're looking for an Operations Support Coordinator who thrives on variety, works well on the ground with the team, and provides vital support to our Southern Regional Manager, who oversees three busy branches.

About the Role

This is a mix of administration, sales order processing, and operational support. One moment you'll be sending out customer orders, the next you'll be helping the Regional Manager with reporting, data entry, or supporting teams across Kinleith, Kawerau, and Rotorua.

It's not a desk-only role - we need someone who's proactive, flexible, and ready to jump in wherever problems need solving.

What You'll Do

• Process and dispatch customer sales orders.
• Act as first point of contact for customer enquiries.
• Support the Regional Manager with reporting, administration, and coordination across 3 branches.
• Assist with invoicing, job tracking, and financial coding.
• Provide branch support - from Work Packs to vehicles and site administration.
• Step in to solve problems and keep operations moving on the floor.

What We're Looking For

• Experience in admin, operations, or customer service.
• Confident with systems and strong computer skills.
• Flexible and adaptable - comfortable juggling changing priorities.
• A practical problem-solver who enjoys variety in their day.
• Strong communicator and team player.

Why Join Us?

At IMG, we're a trusted name in engineering and maintenance services across New Zealand. Joining our team means being part of a company that values collaboration, continuous improvement, and working smarter.

• Work across three dynamic branches with variety every day.
• Be part of a supportive, down-to-earth team.
• Competitive pay and opportunities for growth.