Dental Practice Manager

$35 NZ dollars

Practice Manager:

Working hours: 35 hours/week

Wage Rate: $28.00 to $35.00 per hour.

We are looking for a skilled, organised, and proactive Practice Manager to join our dental team.

The ideal Practice Manager will bring solid experience in administration, team leadership, and healthcare compliance, along with a strong commitment to providing exceptional customer service.

Job Responsibilities(Practice Manager):

Manage staff performance cycles, staff training, including regular performance reviews and goal setting.

Create and maintain staff rosters to ensure adequate coverage.

Manage inventory and facility upkeep to maintain an organised and efficient practice environment.

Set up clear processes to help the team stay on top of GST returns, bills, and account checks.

Handle all ACC claims to make sure they’re submitted correctly and processed on time.

Send monthly financial updates to the Directors, pointing out important numbers and where improvements can be made.

Keep the website up to date and help run marketing events to promote the practice.

Help create a friendly and productive workplace by working well with others and keeping things running smoothly.

Liaise with suppliers, contractors, and service providers.

Ensure staff follow infection prevention and control protocols, including sterilisation and waste management.

Oversee patient billing, accounts receivable, and debt follow-ups.

Ensure patient records are kept accurate and secure in accordance with Privacy Act requirements.

Identify opportunities to improve practice efficiency and patient retention.

Job Requirements:

Previous management experience for at least one year or a diploma-level 5 qualification or above in business or management.

Strong leadership and team management skills, with a track record of motivating, inspiring, and guiding teams toward shared goals.

Technically proficient in Microsoft Office Suite, with hands-on experience using dental or medical practice management software.

Passionate about delivering exceptional service and creating a welcoming, people-first environment.

Job Types: Full-time, Permanent

Expected hours: 40 per week