Sales Trainer

Bridgecore is hiring for Sales Trainer (Learning & Development):

Experience: 4+ years

Location: Philippines

Job Responsibilities-

• Facilitates classroom training to teach product knowledge, call handling skills, customer service/sales skills and process policies and procedures.
• Developing the learning and educational materials, such as presentations, how-to manuals, instructional videos, etc.
• Ensure successful execution of training modules/programs (Product/Process Updates/Training)
• Coaching and Mentoring
• Organize and Conduct the call calibration sessions to ensure standardization of the learning systems.
• Conduct and manage Knowledge Check for New Hires’ & Operations Staff
• Audit calls to identify areas of improvement and training gaps and sharing structured feedback.
• Monitor progress of new hires during the 0 to 30 Calendar days once they move to operations floor.

Knowledge, Skills, Other Abilities-

● Very Strong written and verbal communication skills

● Excellent Presentation & Decision Making Skills

● Ability to handle diverse situations in training sessions

● Customer/ Client Handling Skills

● Familiarity with usage of Google tools

● Ability to work during night shifts

● Experience in any product/process/soft skill/up-skilling training

● Minimum 4 years of experience in Training delivery (preferably in an international contact center).

Job Types: Full-time, Permanent

Job Type: Full-time

Pay: Php40,000.00 - Php70,000.00 per month

Education:

• Bachelor's (Preferred)

Work Location: In person