Sales Trainer

BASIC FUNCTIONS:

• Mainly conduct training for Sales campaigns
• Create, test and optimize scripts to most effectively impact and improve performance KPIs such as conversion and contact rate.
• May be required to assist in or conduct sales coaching and motivational training on the floor.
• Work with Operations and QA to identify training opportunities and requirements
• Run training needs analysis and refresher training programs based on operational requests and identified performance gaps
• Create, develop and deliver modules based on a specific training need arising from escalations, RCA or operational request
• Share and communicate expertise on the requirements of a campaign from a training perspective during the pre-launch stages

QUALIFICATIONS:

• Must have at least completed two years of collegiate education.
• At least two years’ experience in a sales coach or trainer role in the BPO industry handling various sales campaigns.
• At least two years’ experience as an inbound/outbound sales agent
• Good interpersonal & people management skills
• Highly persuasive and assertive

COMPETENCIES NEEDED:

• Excellent oral and written communication skills
• Knowledgeable in adult learning principles and learning outcomes, TNA, RCA, ADDIE and facilitation.
• Excellent training delivery and facilitation skills.
• Excellent sales coaching skills
• Ability to exercise managerial judgment and perform as a mentor
• Results focused initiative to achieve required results. Methodical, accurate with attention to detail
• Good working knowledge of the MS-Office and Internet-based tools
• Good working knowledge of computers i.e., MSOffice, Operating Systems, internet services & online tools
• An excellent team player with the ability to positively contribute to the overall team performance.
• Must have at least 2 years’ background in sales

What's in it for you?

• Competitive Salary Package
• Leave Credits (Convertible to Cash)
• Government Mandated Benefits
• Annual Performance Appraisal
• HMO + 1 dependent
• Retirement plan
• Fast Promotion
• Opportunity for growth
• Continuous learning programs
• Work-life balanced activities
• Great work culture
• Company Events
• Staff House (Shared Cost Accommodation)
• Relocation assistance
• Free P2P Shuttle Service
• Fast hiring process
• Start ASAP

Job Types: Full-time, Permanent

Pay: Php40,000.00 - Php60,000.00 per month

Benefits:

• Additional leave
• Company events
• Free parking
• Health insurance
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee
• Transportation service provided

Work Location: In person